Managing in the Age of the Empowered Customer

Posted by Julien K. on November 30, 2010 | Comment (6)

The SVP of Idea Development at Forrester Research, Josh Bernoff, will be on campus this Thursday to give his talk on today's socially-empowered customer.  More ›

Topics: Customer, Leadership, Social Media

Customer Engagement in the New Social World

Posted by Elissa K. on November 12, 2010 | Comment (8)

This coming Tuesday, as part of the Britt Technology Impact Series, the Center for Digital Strategies at Tuck will host a panel entitled “Customer Engagement in the New Social World” and the whole campus seems to be abuzz.  More ›

Topics: Marketing, Social Media