Digital Transformation Archives

Enterprise Transformation

Enterprise transformation refers to the structural, cultural and behavioral changes brought on by the injection of digital technologies into all parts of the enterprise. The change to the organizational structure and to the culture inside enterprises has an impact throughout the organization at all levels. Changes include how decisions are made and what skills and talent are needed in this environment, with an emphasis on collaborative leadership, agility and faster decision-making. Nowhere is this truer than in enterprise IT. At the CDS, we focus on understanding how organizations make the transition from an analog enterprise to a digital one.

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Digital Customer Experience at Fidelity Investments

Amanda Lynch Hegge T’10, spoke as a part of the CDS’s Britt Technology Impact Series focused on the digital customer. In this talk, she to...

Wicked Hard Decisions in the Era of Customer Centricity

Watch the Britt Technology Impact Series interactive session by former Netflix VP of Product, Gibson Biddle T’91. Gib explores a series of decisions...

Transforming Evernote in the Era of Customer Centricity with Chris O’Neill, Evernote

Watch the Britt Technology Impact Series lecture by Evernote CEO, Chris O’Neill T01. In this session, Chris shares with the audience what he’s l...

Winning in the Age of the Customer with Ted Schadler, Forrester Research

September 13, 2016 Watch the Britt Technology Impact Series lecture given by Ted Schadler, Forrester Research VP and coauthor of The Mobile Mind Shift...

Enabling Sales Teams to Scale Faster and Cheaper Through Software

Watch MBA Fellow, Chris Hogan T’16, present findings from his MBA Fellows research project on enabling sales teams using software. Chris focuses...

CXOtalk Michael Krigsman

How Chief Executives Think About Digital Transformation with Michael Krigsman, CXOtalk

Watch the Britt Technology Impact Series discussion between CXOTalk.com founder, Michael Krigsman, and Patrick Wheeler of the Center for Digital Strat...

How the Blockchain, Internet of Things, and Peer Lending are Transforming Financial Services

The 2015-16 Britt Technology Impact Series explored digital transformation and the evolution and emergence of digital business models. This event foc...

Retailing the Model

Watch the Britt Technology Impact Series panel discussion on changes to retail business models due to digital technologies. Alison Gregg Corcoran T’...

The Business of Social

Thought Leadership Roundtable on Digital Strategies

Social and collaboration technologies are redefining how people work, play, and shop, and blurring the lines among those activities.

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Moving Past Technology: Design & the Customer Experience

Watch Frog Design Vice President of Technology Strategy, Patrick Kalaher D’91, discuss the role of design thinking in the age of digital trans...

Personalized Technology: Data and the Supply Chain Implications

As part of the annual Geirheads Technology Conference hosted by Tuck School’s student-run Technology Club, this Britt Technology Impact Series panel...

Personalized Technology: Delighting the Customer through Personalization

As part of the annual Geirheads Technology Conference hosted by Tuck School’s student-run Technology Club, this Britt Technology Impact Series panel...

Personalized Technology: Be Agile or Become Uberized

As part of the annual Geirheads Technology Conference hosted by Tuck School’s student-run Technology Club, this Britt Technology Impact Series panel...

Personalized Technology: Career Advice from Corporate CIOs

As part of the annual Geirheads Technology Conference hosted by Tuck School’s student-run Technology Club, this Britt Technology Impact Series panel...

The Age of the Customer with Jeffrey Hammond, Forrester Research

Watch the Britt Technology Impact Series lecture by Forrester Research VP, Jeffrey Hammond. In this discussion, Jeffrey explains why digital technolog...

How Software Really is Eating the World

Watch the Britt Technology Impact Series lecture by Forrester Research VP, Jeffrey Hammond. In this discussion, Jeffrey explains why software is the ...

Forrester Research’s Jeffrey S. Hammond with Justin Holzwarth T’16

During his trip to campus for a Britt Technology Impact Series event, Forrester Research VP, Jeffrey Hammond sat down with MBA Fellow, Justin Holzwart...

Internet.org: Global Access to the Global Knowledge Economy

Accurate Media Tracking in the Age of Cord Cutting

Watch the Britt Technology Impact Series lecture with Rentrak COO/CFO, David Chemerow T’75. In this discussion, David discusses cord cutting and the...

Historical Perspectives on Media Tracking

Watch the Britt Technology Impact Series lecture with Rentrak COO/CFO, David Chemerow T’75. In this discussion, David walks the audience through...

Targetted Media Tracking and Customer Data Collection in the Future

Watch the Britt Technology Impact Series lecture with Rentrak COO/CFO, David Chemerow T’75. In this discussion, David discusses what the future ...

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