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Service and Support: From Cost Reduction to Revenue Generation
Topics: Culture, Customer, Operations, Services
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Crowdsourcing Business Models: Creating and Capturing Value Through Tournaments and Collaboration - Presentations
Security Resources, Capabilities and Cultural Values: Links to Security Performance and Compliance - Executive Publications
The Human Element - Executive Publications
Human Behavior and Security Culture - America - In the Press
Corporate Security Chiefs Focus on ‘Human’ Side of Cybercrime - Executive Workshops
Human Behavior and Security Culture - America