Core Team
M. Eric Johnson
Associate Dean for the MBA Program
Benjamin Ames Kimball Professor of the Science of Administration
Faculty Director, Glassmeyer/McNamee Center for Digital Strategies
E-Mail: .(JavaScript must be enabled to view this email address)
[Bio on Tuck]
Eric's teaching and research focuses on the impact of information technology on supply chain management. Through grants from the National Institute of Standards and Technology, Department of Justice, the Department of Homeland Security, and the National Science Foundation, he is studying how information security and trust effect supply chain relationships. His recent book, Managing Information Risk and the Economics of Security (Springer 2009) examines how organizations can protect their information assets. He has testified before the US Congress on information security and collaboration and published many related articles in the Wall Street Journal, Financial Times, Sloan Management Review, Harvard Business Review, and CIO Magazine. He is particularly interested in the supply chain challenges faced by industries with short product life cycles such as computers, toys, and apparel. He was previously employed by Vanderbilt University, Hewlett-Packard Co., and Systems Modeling Corp. He has consulted for diverse companies such as Nokia, Hewlett-Packard, Accenture, Pepsi, DHL, The Parthenon Group, Lucent, Mattel, Campbell-Hausfeld, Fleetguard, and Kulic & Soffa. Eric holds an MS in industrial engineering and operations research from Penn State University, and a PhD in industrial engineering from Stanford University.
Publications: A Better Way to Battle Malware, A Broader Context for Information Security, A Field Study of Extended Enterprise Security, A Whole New World for Cybersecurity, Assessing Risk in Turbulent Times, Building a Distribution System in Eastern Europe, Competitive Strategy, Costs to the U.S. Economy of Information Infrastructure Failures, Delight or Despair, Digitally Enabled Services Strategies, Dual Sourcing Strategies, e-Business and Supply Chain Management, E-Fulfillment: It’s Harder Thank It Looks, Economic Costs of Firm-Level Information Infrastructure Failures, Elusive Integration: Linking Sales and Operations Planning, Embedding Information Security into the Organization, Harnessing the Power of Partnerships, Hospitals Must Safeguard Patient Data, Hospitals Should Not Adopt New Healthcare IT Program Too Quickly, How to Make Dealerships Strong, Human Behavior and Security Culture - America, Information Risk of Inadvertent Disclosure: An Analysis of File-Sharing Risk in the Financial Supply, Information Security in the Extended Enterprise, Information Security Risk and Privacy in Healthcare: Current State of Research, IT Security in the Extended Enterprise, Managing Information Risk and the Economics of Security, Mastering the Supply Chain, Meaningful Use of Electronic Health Record Systems and Process Quality of Care, Medication Administration Quality and Health Information Technology: National Study of US Hospitals, Minority Business Enterprises Mastering the Supply Chain, Postponement Strategies for Channel Derivatives, Product Design Collaboration, Protecting Critical Information Infrastructure: Developing Cybersecurity Policy, Reframing Your Business Equation, Security Practices and Regulatory Compliance in the Healthcare Industry, Supply Chain Management: Technology, Globalization, and Policy at a Crossroads, Supply Chain Synchronizing Through Web-Centric Product Content Management, The Economics of Financial and Medical Identity Theft, The Evolution of the Peer-to-Peer File Sharing Industry and the Security Risks for Users, The Human Element, Ubiquitous Communication: Tracking Technologies within the Supply Chain, Usability Failures and Healthcare Data Hemorrhages
Case Studies: Agile Software - I Want My WebTV!, Aligning the Supply Chain, Biogen-Idec: Growing a Customer-Focused Supply Chain, Can Heroes Be Efficient? Information Technology at the International Federation of the Red Cross, Enhancing Service at Southwest Airlines, Garden.com - At the End of the Runway, Groupon, Mattel, Inc: The Lead Paint Recall, Mattel, Inc: Vendor Operations in Asia, NetHope: Collaborating for the Future of Relief and Development, Papirius: Office Depot Is Coming, Quad Wants to be a “Savi” Player in Agribusiness, Sotera Wireless, Strengthening the Distribution Channel at Steinway, Technology and Quality at Steinway, The Day McDonald’s Blinked, Woolworths “Chips” Away at Inventory Shrinkage through RFID Initiative, XOJET
Presentations: Access Flexibility with Escalation and Audit, An Organizational Learning Perspective on Proactive vs. Reactive investment in Information Security, Balancing Information Access and Risk with Capacitated IT Service, Changes in Publishing, Cyber Crime and the Psychology of Information Risk: The CISO Challenge, Decision Sciences as a Catalyst for Interdisciplinary Exchange and Cultural Change, EHR Meaningful Use Capability and Process Quality: Evidence from a Panel Analysis of US Hospitals, Fisher College of Business OM Seminar, Health IT and Hospital Patient Safety Performance: Cross-sectional Study of US Acute-Care Hospitals, Healthcare Data Hemorrhages: Inadvertent Disclosure and HITECH, Healthcare Security Strategies for Regulatory Compliance and Data Security, HICSS 40- Hawaiian International Conference on Systems Science, Hospital EHR Capability, Patient Safety Technologies and Performance on Patient Safety Measures, Hospital Safety and HIT: A Cross-sectional Study of US Acute-Care Hospitals, Humanitarian Logistics: Effective Relief When Nature Strikes, Impact of Health Information Technology Portfolio on Hospital Quality, Inadvertent Disclosure: Information Leaks in the Extended Enterprise, Information Governance: Flexibility and Control through Escalation and Incentives, Information Risk in Financial Institutions: Field Study and Research Roadmap, Information Risk of Inadvertent Disclosure - An Analysis of File-Sharing Risk in the Financial, Keynote Speaker at Design Your Future - Security 2020, Material Handling Summit, Medication Administration Quality & Health Information Technology: A National Study of US Hospitals, Medication Quality and Health Information Technology, Nethope Summit, Operations and Technology Management (OTM) Seminar Series, POMS College of Supply Chain Management Conference - Emerging Markets, POMS Supply Chain College Mini-Conference, Proactive vs. Reactive Security Investment in the Healthcare Sector, Production and Operations Management Society Annual Conference, Quality Risk Ratings in Global Supply Chain, Rebuilding Confidence: Trust, Control and Information Technology in Humanitarian Supply Chains, SCTE-Tuck Executive Leadership Alumni Reunion and Update, Security and Human Behavior, Security and Human Behavior Workshop 2012, Security Practices and Regulatory Compliance in the Healthcare Industry, Security Resources, Capabilities and Cultural Values: Links to Security Performance and Compliance, The Evolution of the Peer-to-Peer File Sharing Industry and the Security Risks for Users, The Impact of Professional Information Security Ratings on Vendor Competition, The Impact of Security Practices on Regulatory Compliance and Security Performance, The Impact of Security Practices on Regulatory Compliance and Security Performance, The Impact of the Health Delivery Supply Chain on Adherence to HIV Treatment, The Neo-Institutional View of HIPAA Compliance in Home Health Care, The Psychology of Risk, The Psychology of Risk, The Security Risks of Peer-to-Peer File Sharing Networks, Vendor Risk Assessment: Time = Money, What is resilience, why is it needed, and why is it needed now?, Whistleblowers Under Dodd-Frank: Bounty Mutiny?, Why File Sharing Networks Are Dangerous, Will HITECH Heal Patient Data Hemorrhages?, Workshop on the Learning Health System
