Research Fellows

  • Appari, Ajit Photo

    Ajit Appari

    Former Research Fellow
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    Assistant Professor
    The University of Texas Health Science Center at Houston School of Public Health

    Ajit's research interests include studying the management and policy issues of using information technology (IT) in the healthcare sector such as value (quality and cost) impact of IT use, and economics of information security risks including HIPAA compliance. His research has been published in journals including Electronic Commerce Research and Applications, IEEE Software, International Journal of Internet and Enterprise Management, and Journal of Systems Software. He was previously employed by Honeywell Technology Solutions Lab at Bangalore, an R&D division of Honeywell International. Ajit holds an M.Tech. (master of technology) in Quality, Reliability and Operations Research from Indian Statistical Institute (India) and a PhD in Business Administration from Syracuse University.

    Publications: Financial Pricing of Software Development Risk Factors, Information Security Risk and Privacy in Healthcare: Current State of Research, Institutionalizing HIPAA Compliance Organizations and Competing Logics in U.S. Health Care, Meaningful Use of Electronic Health Record Systems and Process Quality of Care, Medication Administration Quality and Health Information Technology: National Study of US Hospitals, Monetary Pricing of Software Development Risks: A Method and Empirical Illustration

    Presentations: EHR Meaningful Use Capability and Process Quality: Evidence from a Panel Analysis of US Hospitals, Health Information Technology and Hospital Performance on Imaging-Use Measures, Health IT and Hospital Patient Safety Performance: Cross-sectional Study of US Acute-Care Hospitals, Hospital EHR Capability, Patient Safety Technologies and Performance on Patient Safety Measures, Impact of Health Information Technology Portfolio on Hospital Quality, Meaningful Use of EHR Systems and Hospital Quality, Medication Administration Quality & Health Information Technology: A National Study of US Hospitals, Medication Quality and Health Information Technology, The Neo-Institutional View of HIPAA Compliance in Home Health Care

  • Bruce, Robert Photo

    Robert Bruce

    Senior Research Fellow

    Bob has more than 30 years experience in telecommunications law, policy, and regulation. He was a partner of the international law firm Debevoise & Plimpton and head of its international telecommunications practice. In the firm's London office, he was involved as a corporate and securities lawyer in numerous international public offerings by European telecommunications companies. He retired to pursue his interest in the intersection of business, law, and public policy and regulation and consensus building in the telecommunications and information sectors. He is currently Of Counsel to Debevoise & Plimpton and has been a frequent advisor to the World Bank on privatization, sector restructuring, and regulatory reform in the telecom sector.

    Bob served as General Counsel to the FCC for three years during the Carter Administration and was appointed as Director of Communications Planning of the Public Broadcasting Service in 1970. He chaired a roundtable of government policy makers and telecom sector executives from around the world organized by the International Institute of Communications. Bob holds degrees from Harvard University (BA and MPA), the John F. Kennedy School of Government, and the Harvard Law School (JD).

    Publications: Protecting Critical Information Infrastructure: Developing Cybersecurity Policy

  • Jaclyn L. Selby Photo

    Jaclyn Selby

    Postdoctoral Research Fellow
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    [Full Bio]

    Jaclyn's research interests lie at the intersection of strategic management and technology policy. She focuses on competitive dynamics in the high tech and media industries, particularly emphasizing the regulatory environment and innovation management. Her work has been published in Communications & Strategies, Foreign Policy Digest, and Intellibridge Asia. Before pursuing a PhD at the University of Southern California, she was a Senior Researcher at Imaging Science & Information Systems, a global leader in disaster intelligence. In this position she worked with the Defense Threat Reduction Agency (DTRA), the Open Source Center (OSC), and the National Geospatial Intelligence Agency (NGA). Jaclyn has also worked as a marketing strategist and geopolitical analyst and previously sat on the young professionals board of the United Nations Association of the National Capitol Area. She holds an MA in Communications & Technology from Georgetown University and a BA in Economics from Sarah Lawrence College.

    Presentations: Intermediary Litigation as a Nonmarket Strategy:, Suing Internet Firms to Police Online Misconduct:, Using Social Media to Build Your Professional Identity Online

  • Kauffman, Robert Photo

    Robert J. Kauffman

    Distinguished Visiting Research Fellow
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    Robert's research interests span competitive strategy and technology, IT investment valuation, pricing and mechanism design in e-commerce, and the economics of technology. The industry application and functional areas of business represented by his research include financial services and financial risk management, air travel and hospitality, and electronic retailing and e-procurement. He recently served as the W. P. Carey Chair in Information Systems, and was Professor, Department Chair and Director of the MIS Research Center at the University of Minnesota, and Associate Professor at New York University. He also visited the University of Rochester and the Federal Reserve Bank of Philadelphia, and worked in international banking and finance in New York City prior to beginning his academic career. His graduate degrees are from Cornell University (M.A.) and Carnegie Mellon University (M.S., Ph.D.) His publications have appeared in Management Science, Information Systems Research, the Journal of Strategic Information Systems, MIS Quarterly, the Journal of Management Information Systems, Organization Science, Review of Economics and Statistics, Decision Sciences, Telecommunications Policy, and other journals. He is currently guest-editing special issues of Cornell Hospitality Quarterly on information strategy in hospitality management; the Journal of Management Information Systems on competitive strategy, economics and IT; and Information Technology Management on advances in technology adoption research. He will co-chair the Doctoral Consortium at the International Conference on Information Systems in Shanghai in December 2011. 

    Robert's Resume

  • Kwon, Juhee Photo

    Juhee Kwon

    Research Fellow
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    Juhee recently earned a PhD from Krannert School of Management, Purdue University. She received a master's degree in Information Management Systems from Carnegie Mellon University in 2003. Juhee's research interests cover a variety of topics in Management. Foremost among them is her investigation of Information Risk Management. She has a bachelor's degree in Microbiology from Kyungpook National University in Korea. Prior to joining the Purdue PhD program, she worked as a business analyst at Samsung Electronics and as a software engineer at Yahoo and LG.

    Juhee Kwon's CV

    View Juhee's ISTS welcome, (page 6).

    Publications: Security Practices and Regulatory Compliance in the Healthcare Industry

    Presentations: An Organizational Learning Perspective on Proactive vs. Reactive investment in Information Security, Healthcare Security Strategies for Regulatory Compliance and Data Security, Information Breaches and Security Investments in the Healthcare Sector, Information Security Management and IT Executives in a Top Management Team, Proactive vs. Reactive Security Investment in the Healthcare Sector, Security Practices and Regulatory Compliance in the Healthcare Industry, Security Resources, Capabilities and Cultural Values: Links to Security Performance and Compliance, The Impact of Security Practices on Regulatory Compliance and Security Performance, The Impact of Security Practices on Regulatory Compliance and Security Performance

  • M.Sc. Eidhoff, Anne Theresa Photo

    Anne Theresa Eidhoff

    Doctoral student
    [Full Bio]

    After graduation in 2007, Anne Theresa Eidhoff studied at Westfälische Wilhelms-Universität Münster Business Administration with a focus on marketing, management and finance.

    From 2011-2013 she studied at Hohenheim getting her Masters in Management and Marketing & Management. Since February 2014 Anne Theresa Eidhoff is Research Associate at the Department of Marketing & Business Development at the University of Hohenheim.

    During her studies she gained practical experience in product management of a large Logisitik- and postal service, the Customer Relationship Management of a media service provider in project controlling an agricultural machinery manufacturer, and in consulting.

    In addition, it is in the center working for Graduate Survey, which is based at the Department of Marketing & Business Development since December 1 of 2010.

    Anne focuses her research in:

    Business Development


    Digital transformation

  • Otto, Boris Photo

    Boris Otto

    Visiting Research Fellow
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    Prof. Dr.-Ing. Boris Otto
    Audi-Endowed Chair of  Supply Net Order Management
    TU Dortmund, Germany

    Boris was visiting researcher from the University of St. Gallen in Switzerland. He holds a master degree from the Technical University of Hamburg, Germany, and a PhD degree in engineering from the University of Stuttgart, Germany. His main area of research is corporate data management, in particular economics of high-quality corporate data as well as corporate data governance. His work has been published in various outlets, including: Business & Information Systems; Engineering Business & Information Systems Engineering; Electronic Markets; International Journal of Information Management and the proceedings of the Americas Conference on Information Systems and the European Conference on Information Systems. Previous to his employment at the University of St. Gallen, Boris worked for the Fraunhofer Institute for Industrial Engineering, PricewaterhouseCoopers and SAP.


    Publications: A Morphology of the Organisation of Data Governance, Information and Data Quality in Business Networking, Organizing Data Governance: Findings from the Telecommunications Industry

    Presentations: MiniTrack: Master Data Management: Strategies, Concepts and Cases, MiniTrack: Researcher-Practitioner Collaboration and Knowledge Transfer, One Size Does not Fit all: Best Practices for Data Governance

  • Png, Ivan Photo

    Ivan Png

    Distinguished Visiting Research Fellow

    Dr Png is the Lim Kim San Professor in the School of Business, and Professor of Economics and Information Systems at the National University of Singapore. In the academic year 2011-12, he is a Visiting Professor at the Tuck School of Business, Dartmouth College, USA. His research focuses on the economics of innovation and pricing. He has recently published in Management Science and the Journal of Management Information Systems. He is the author of Managerial Economics, which has been published in multiple editions and adapted into Chinese (traditional and simplified characters) and Korean. He received the NUS-UCLA Executive MBA Teaching Excellence Award in 2008 as well as 2011.

    Dr Png was a nominated MP (10th Parliament of Singapore), 2005-06, member of the Trustworthy Computing Academic Advisory Board, Microsoft Corporation, 2006-10, and an independent director of Hyflux Water Trust Management Pte Ltd, 2007-2011, and Healthway Medical Corporation Ltd, 2008-2011.


    Newspaper Reports and Consumer Choice: Evidence from the Do Not Call Registry, Management Science, Vol. 57, No. 9, September 2011, pp. 1640–1654.
    Does R&D capability justify Microsoft's monopoly? Straits Times, November 2011.

  • Sammer, Thomas Photo

    Thomas Sammer

    Visiting Research Fellow
    [Full Bio]

    Thomas is a visiting researcher from the Institute of Information Management at the University of St. Gallen in Switzerland. He holds a masters degree from the University of Graz in Austria, and he is a PhD candidate in Business Innovation at the University of St. Gallen. His research and teaching interests are information systems strategy, enterprise mobility, and organizational culture. He has been the project manager of several applied research projects and is a co-founder of the Competence Center for Mobile Business at the University of St. Gallen and the St. Gallen Mobile Business Forum. His academic work has been published in outlets such as Lecture Notes in Informatics, the Americas Conference on Information Systems, and the International Conference on Mobile Business.

    Publications: Balancing Innovation and Operations: Second Generation Enterprise Mobility, The New Enterprise Mobility: Seizing the Opportunities and Challenges in Corporate Mobile IT

    Case Studies: Employing Consumer IT in Operations

  • White, Charles H. Jr. (T’68) Photo

    Charles H. White, Jr. (T'68)

    Senior Research Fellow
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    Charlie has over 30 years experience in transportation policy at the national level. Early in his career Charlie served as the Chief of Litigation at the former Interstate Commerce Commission where he was responsible for the court defense of the agency's orders deregulating the nation's trucking industry. In the 80s and 90s, Charlie participated in all the major railroad merger proceedings that collectively transformed and revitalized the freight railroad industry. Under the Clinton administration, he served as the senior railroad industry policy advisor and worked with the President's National Economic Council. He also advised many foreign governments on transportation regulatory, safety, and infrastructure issues. Charlie is currently working on transportation security issues as they impact on supply chain efficiencies, including the policy issues facing the rail industry in the wake of 9/11.

    In addition to his Tuck degree, Charlie is a graduate of Boston College and Yale Law School. He also attended the National Security program at the US Army War College. He has been a member of the National Academy of Science's Transportation Research Board, is a member of the board of directors of TRANSLOG International, and is an affiliate of LECG (Law and Economics Consulting Group).

    Charlie's Articles: Baltimore: Gateway to AmericaFrom Hanoi to HanoverFuture Challenges for Private Sector Railroads;  Amtrak: On the Wrong Track;  Amtrak: A Failing Bargain2006 South Asia Transport and Trade Facilitation Conference Briefing BookTransportation Solutions for South Asia TradeLet's Have the US Railroads Provide High Speed Passenger Rail ServiceHow to Bring Back Passenger Railroads and On Approach to LaGuardia, a Dark Cloud Below.

    2015 Biography 

    Publications: Developing Railroad Security, Security Beyond the Ports

  • Zhao, Xia Photo

    Xia Zhao

    Research Fellow

    Research Fellow. Xia's research interests span economic and organizational aspects of information systems and electronic commerce. She specializes in information security and risk management within and/or across organizations. Currently she is working on the center's research project entitled "Information Risk in Data-Oriented Enterprises." She acquired her PhD in information systems from the University of Texas at Austin, and her MS in control theory and control engineering and BS in automation from Tsinghua University.

    Presentations: Access Flexibility with Escalation and Audit, Balancing Information Access and Risk with Capacitated IT Service, Information Governance: Flexibility and Control through Escalation and Incentives

  • Zhou, Zhizhong Photo

    Zhizhong Zhou

    Research Fellow
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    Zach's research focuses on economics of information systems, open source software, B2B supply chain management, and applied game theory. His work has been presented on leading conferences such as ICIS, WISE and INFORMS. Currently he is working on the center's research projects entitled "Information Risk in Dara-Oriented Enterprises." He got his PhD in information systems from the University of California, Irvine. He also holds a master degree in finance from Tsinghua University and two BS degrees in operations management and computer engineering from University of Science & Technology of China.

    Presentations: The Impact of Professional Information Security Ratings on Vendor Competition

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Research Fellows

Our research fellows engage in funded field studies and joint research with other institutions focusing on such issues as collaboration in the extended enterprise, innovation networks and balancing security and transparency in supply chain management.