Carol J. Zierhoffer
VP and CIO
Americas Chapter Member
Carol J. Zierhoffer is the Principal Vice President and Global Chief Information Officer for Bechtel Corporation, having assumed this role in September 2013. Carol has a broad array and depth of experience in all areas of information technology and business management including strategy formulation, governance, program management, application development, relationship management, transformation and innovation. Carol leads Bechtel’s Global Information Systems & Technology (IS&T) organization responsible for all aspects of information technology including deployment of technology solutions into Bechtel business lines and projects around the world. Bechtel is a global leader in engineering, procurement, construction, and project management with signature projects like the Hoover Dam, Bay Area Rapid Transit, and Hong Kong International Airport to name a few. The Bechtel portfolio encompasses energy, transportation, communications, mining, oil and gas, and government services with projects in dozens of locations worldwide, from Alaska to Australia. Bechtel is privately held corporation with revenue of $38B in 2012 and 53,000 employees around the world.
Prior to joining Bechtel, Carol was Vice President and Global Chief Information Officer for Xerox Corporation from January 2012 – September 2013 where she was responsible for all aspects of Information Technology (IT) leading an organization of approximately 1250 direct and 3000 leveraged IT staff worldwide. She was responsible for defining strategy and executing a long-term IT plan that supports the company’s transformation and growth as a provider of differentiated technology products and business services.
Prior to Xerox, Carol was the Vice President and Global Chief Information Officer for ITT Corporation from October 2008 – December 2011. She was responsible for the planning, alignment, governance and delivery of all information technology (IT) products and services for ITT. She oversaw the board of directors approved transformation initiative to implement SAP worldwide, driving to common and efficient global processes and enterprise wide shared services. Based on the decision to split the company into three separate publicly traded companies, she oversaw the IT and Shared Services separation to spin off Xylem, Inc (NYSE: XYL; approximate revenue $3.2B) and Exelis, Inc (NYSE: XLS; approximate revenue $5.9B.) The team completed the double spin in 9 months, with the remaining ITT Corporation a $1.9B entity.
Carol holds a Bachelor's degree in Business Administration from the Whittemore School of Business and Economics at the University of New Hampshire and a Master's degree in Computer Information Systems from Bentley University in Waltham, Massachusetts. She is also a member of the board director of MedAssets, Inc., where she chairs the Information Technology Committee and is a member of the Audit Committee.