Roundtable on Digital Strategies

Deep Shift: Fundamental Changes in Enterprise Technology

Hanover, NH | Hosted by Tuck School of Business

Digital transformation is on the agenda of every organization as digital technologies and capabilities touch every aspect of large corporations, non-profits and governments alike, and these enterprises try to figure out how to capitalize on and harness them. For some industries and organizations, often those closer to the end-consumer, the change in their business is already profound, but all are affected. Competition from outside the traditional boundaries of many industries is emerging, with smaller players addressing particularly lucrative niches of markets in new and dynamic ways. But many B2B companies are grasping that their worlds are changing too. And the pace of technological change and connectivity just keeps rolling on. As we concluded in a recent roundtable on digital transformation, “digital technologies do not change the ends of business [for most companies], but they change everything about the means,” and the fundamental purpose of “digitalization” is the enabling of faster and better decision-making.

Enterprise IT organizations are at the heart of trying to enable this, but face many challenges.  The rapid pace of change in technology makes it difficult to be at the forefront of anticipating possibilities, and the centrality of legacy software makes rapid change hard. Additionally, the diversity of vendors keeps growing as more and more microsolutions address particular capabilities. In this roundtable, we hope to address these challenges through discussing questions such as:

  • What are the highest impact emerging technologies for your industry and company? How real are they for you and how are you using or considering using them? A recent PwC article highlighted AI, augmented reality, blockchain, drones, IoT, robots, virtual reality and 3D printing as eight technologies that should absolutely be considered. What others should we consider and which offer the most potential for your organization and why?
  • How are we managing the shift (or slow fade!) away from dependence on central, legacy ERP solutions? What does the digital world we are all embracing mean for “core platforms” and the operating models (and systems) that supported them?
  • How are we managing the world of open APIs, web services and microsolutions?
  • What are the most important developments around data and analytics? How are you handling them?
  • How are we addressing the changes in partners for IT, the ever increasing vendor community, with many more potential providers coming from the startup community? How are you engaging the possibilities and these organizations with entirely different work patterns? How do you need to work with them to innovate and stay current?
  • Given some of the above changes, what are the impactful changes in collaboration and communications tools that are emerging?
  • What is the impact of the above on the role and structure of enterprise IT? Do we have the talent to adequately address this?
  • What is the impact of all of this on enterprise security, especially with the attack vectors and bad actors ever on the increase?
  • What is the impact of all of the above on the digital transformation of the enterprise?

The European and Americas Roundtable on Digital Strategies chapters will meet at the Tuck School of Business campus to discuss the impact of new technologies.

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