Britt Technology Impact Series: Technology Innovation
The Britt Technology Impact Series (BTIS) provides MBA candidates and the Tuck and Dartmouth communities with insights into how changes in technology affect individuals, impact enterprises and reshape industries. The series explores a different theme each academic year through events including panel discussions with industry leaders, one-on-one meetings with executives and academic seminars. At year-end, the center produces an overview of the findings that gives students unique perspectives on relevant business and technology issues. This program is made possible by a generous donation from Glenn Britt T'72, former Chairman, President & CEO of Time Warner Cable. The 2016-17 BTIS is examining the changing relationship between customers and business in a series titled, Digital Customers: The Changing Dynamics of Business.
Current Series: Digital Customers: The Changing Dynamics of Business
Today’s customers use digital technologies to gather information and seek out options for spending their dollars, whether in a B2C or B2B context. Digital technologies have tipped the balance of power in their favor in ways that demand corporations respond with improved customer experiences, competitive prices and even increased alignment with customers’ values. Wise leaders and corporations are rethinking and redesigning their traditional, more linear, customer journeys to adapt to the new world where customers have more power and control. More data and digital technologies exist today than ever before, enabling executives to lead their corporations with smart digital strategies centered around customer needs. Why are we seeing so many new business models? How will individuals, executives, enterprises, and industries respond to new players with alternative business models challenging their industries? What role does technology play in enabling these business models? What industries have been most impacted, and which are likely to be significantly impacted in the future? What role does corporate IT play in supporting their enterprises’ creation of new business models? The 2016-2017 Britt Technology Impact Series will explore the rapidly-changing dynamics of customer experience, including how companies can leverage digital strategies to create competitive advantage and win in what Forrester Research calls, “The Age of the Customer.”
November 19, 2015 • Tuck School of Business
Jeff Blackburn, Senior Vice President of Worldwide Business Development, Amazon.com discussed continuous innovation and digital transformation. More ›
April 7, 2014 • Tuck School of Business
Our exploration of the collision of technology and health focused on how the emergence of new technologies such as personal genetic testing, wearable health and fitness devices, automated health monitoring, decision support services, and Big Data analytics will change the face of medicine as we know it. We welcomed Unitedhealthcare's Chief Product, Marketing and Innovation Officer, Yasmine Winkler, athenahealth's Lindsey Baron and Founder/CEO of WiserTogether, Shub Debgupta to Tuck to discuss the implications of these technologies. More ›
February 15, 2012 • Tuck Campus • TECH@TUCK
This year's Tech@Tuck welcomed guests from Amazon, AT&T, Cognitive Electronics, Google and IBM for a close look at the possibilities, problems and promises of cloud computing. Particpants included Peter Vosshall D'92, VP & Distinguished Engineer at Amazon.com; Steven Caniano, VP, Hosting & Cloud Services at AT&T Business Solutions and Tom Mills, Global Director, Enterprise Education at Google. More ›
May 16, 2011 • Tuck Campus
John Bell, Global Managing Director, 360° Digital Influence (shown here) and Lou Aversano, Worldwide Managing Director, IBM Brand Services, Ogilvy Worldwide, visited Tuck to discuss how companies are leveraging social technologies to increase brand loyalty and market share. Moderated by Professor Kopalle. More ›
January 13, 2010 • Tuck Campus • TECH@TUCK
Industry experts, business leaders, academics and vendors gathered to discuss mobile strategy. The panel was a strategic conversation on 2010's theme of Mobile Technology. Participants included Terry Kramer, Regional President of Vodafone Americas; Kevin Bradshaw, CEO of buzzd; Mark Vandenbrink, VP of Technology Solutions, Samsung and was moderated by Emily Nagle Green, President and CEO of Yankee Group. More ›
October 9, 2007
This discusson focused on how companies are applying Web 2.0 strategies to innovate with partners and customers.
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Britt Technology Impact Series
The Britt Technology Impact Series (BTIS) is a program of MBA-facing initiatives including panels and conferences, Tech@Tuck events, industry speakers and academic seminars focused on a yearly theme, illuminating the impact of a technology on individuals and enterprises. At the end of each year, the Center produces an overview to summarize learning from the various events and providing students with tangible perspectives on the relevant business and technology issues.
This program is made possible by a generous donation from Glenn Britt, former Chairman, President and CEO of Time Warner Cable. Mr. Britt was a graduate of Dartmouth College and Tuck School of Business.