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Britt Technology Impact Series: Computing

The Britt Technology Impact Series (BTIS) provides MBA candidates and the Tuck and Dartmouth communities with insights into how changes in technology affect individuals, impact enterprises and reshape industries. The series explores a different theme each academic year through events including panel discussions with industry leaders, one-on-one meetings with executives and academic seminars. At year-end, the center produces an overview of the findings that gives students unique perspectives on relevant business and technology issues. This program is made possible by a generous donation from Glenn Britt T'72, former Chairman, President & CEO of Time Warner Cable. The 2016-17 BTIS is examining the changing relationship between customers and business in a series titled, Digital Customers: The Changing Dynamics of Business.

We invite you to experience past overviews and series on Digital Business Model TransformationHyperconnectivity, IoT, Big Data, Cloud, Social, Mobile and Video.


Current Series: Digital Customers: The Changing Dynamics of Business

Today’s customers use digital technologies to gather information and seek out options for spending their dollars, whether in a B2C or B2B context. Digital technologies have tipped the balance of power in their favor in ways that demand corporations respond with improved customer experiences, competitive prices and even increased alignment with customers’ values. Wise leaders and corporations are rethinking and redesigning their traditional, more linear, customer journeys to adapt to the new world where customers have more power and control. More data and digital technologies exist today than ever before, enabling executives to lead their corporations with smart digital strategies centered around customer needs. Why are we seeing so many new business models? How will individuals, executives, enterprises, and industries respond to new players with alternative business models challenging their industries? What role does technology play in enabling these business models? What industries have been most impacted, and which are likely to be significantly impacted in the future? What role does corporate IT play in supporting their enterprises’ creation of new business models? The 2016-2017 Britt Technology Impact Series will explore the rapidly-changing dynamics of customer experience, including how companies can leverage digital strategies to create competitive advantage and win in what Forrester Research calls, “The Age of the Customer.”

  • Distribution Models in the Cloud Photo

    Distribution Models in the Cloud

    March 30, 2012 • Tuck Campus

    In conjunction with the Tech Club's symposium, this panel looked at distribution models in cloud computing. Participants included Blair Westlake, Corporate VP of Media & Entertainment, Microsoft Corp; Justin Connolly, ESPN & Disney Media Networks and Aljit J. Joy SVP, Comcast Innovation Labs. More ›

  • CIOs in the Cloud: Pinning Down Risks and Rewards Photo

    CIOs in the Cloud: Pinning Down Risks and Rewards

    October 17, 2011 • Tuck Campus

    Three top CIOs from Nestlé, Hilti and Bechtel shared their perspectives on cloud computing including security concerns and business opportunities. Shown left: Hilti's CIO, Martin PetryMore ›

  • Up in the Air: The Rise of Cloud Computing Photo

    Up in the Air: The Rise of Cloud Computing

    September 23, 2011 • Tuck Campus

    Peter DeSantis, the VP of Amazon Web Services and General Manager of Amazon EC2, visited Tuck to discuss cloud computing. More ›

  • Social Living in the Cloud - Tuck Alumni Panels Photo

    Social Living in the Cloud - Tuck Alumni Panels

    August 9, 2011 • San Francisco, CA • Portland, OR • Seattle, WA

    "Social Living in the Cloud" Tuck Alumni Panels Moderated by Professor Eric Johnson. Participants included executives from Facebook, Nike, EMC, Rhapsody, Cisco Systems, Emergence Capital Partners, Ariba and Rentrak. More ›

Past Series

The Digital (R)Evolution: Transforming Business Models Thumb Connected Everywhere: The Transformation to a Hyperweb World Thumb The Internet of You: Better Living Through Connectivity (#IoY)  Thumb Information Overload: Capitalizing on Big Data Thumb Ahead in the Cloud: The Impact of On Demand Software, Storage and Services Thumb The Business of Social: Engagement, Innovation & Collaboration Thumb Mobile Strategy: Technology, Entertainment and Innovation Thumb Video: Winning the Battle for People, Platforms & Profits Thumb

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Britt Technology Impact Series

The Britt Technology Impact Series (BTIS) is a program of MBA-facing initiatives including panels and conferences, Tech@Tuck events, industry speakers and academic seminars focused on a yearly theme, illuminating the impact of a technology on individuals and enterprises. At the end of each year, the Center produces an overview to summarize learning from the various events and providing students with tangible perspectives on the relevant business and technology issues.

This program is made possible by a generous donation from Glenn Britt, former Chairman, President and CEO of Time Warner Cable. Mr. Britt was a graduate of Dartmouth College and Tuck School of Business.

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