Enterprise systems (ES) constitute an important change lever for reinventing the structure, operation and management of organizations. Managers must be able to integrate ES into their management plan. The questions that must be answered to leverage systems cannot be answered by technical specialists alone. Although it may be easier to let technical staff make these decisions and complain later, it is not a particularly effective means of success. Therefore, this course targets all executive decision makers, specifically those from operation management, finance and marketing.
The course is comprised of two parts. The first part builds on "learning-by-doing" approach to development and understanding ES, and their associated challenges and issues. We are using a simulation game specifically designed, if used for a one day event, for career managers with no previous experience in ERP systems, whom might not have thorough knowledge of information technology. In the simulation, participants will be managing their simulated companies using a real ES, namely SAP ERP, a packaged software used worldwide. The simulation aims at providing a holistic picture of the role enterprise systems play in supporting business strategy. The second part relies on several business cases, exploring important topics related to the Enterprise systems: Selection of enterprise systems, Deployment of large scale IT projects, Business process management, and IT governance.
This December Mini was taught by visiting Professor Pierre-Majorique Léger from HEC Montreal (shown top right.)