Academic Publications: Supply Chain

  • Case Catalog Library Photo

    Case Catalog Library

    Vincent L. Lacorte Case Series

    The center develops case studies that help students examine how digital strategies are changing the way firms compete. Our cases illustrate how these strategies can enable the supply chain, marketing, manufacturing, services, innovation and product development. As the cases in the catalog demonstrate, digital strategies are implemented in a veriety of industries including communications, manufacturing, retail, biotechnology and humanitarian relief. For order reprint information, please email us or call 603.646.0187. More ›

    Case Catalog (12K)

    Topics: Information Technology, Manufacturing, Marketing / Sales, Product Development, Services, Supply Chain, Technology Innovation

  • Information Risk of Inadvertent Disclosure: An Analysis of File-Sharing Risk in the Financial Supply

    M. Eric Johnson
    Journal of Management Information Systems, 2008

    Firms face many different types of information security risk. Inadvertent disclosure of sensitive business information represents one of the largest classes of recent security breaches. We examine a specific instance of this problem—inadvertent disclosures through peer-to-peer file-sharing networks. We characterize the extent of the security risk for a group of large financial institutions using a direct analysis of leaked documents. We also characterize the threat of loss by examining search patterns in peer-to-peer networks. Our analysis demonstrates both a substantial threat and vulnerability for large financial firms. 

    Overview in PDF Format (1319K)

    Topics: Inadvertent Data Disclosure, Risk Management, Supply Chain

  • Ubiquitous Communication: Tracking Technologies within the Supply Chain

    M. Eric Johnson
    Logistics Engineering Handbook, CRC Press, Editor G. D. Taylor, 2008

    The article examines tracking technologies in the context of a case study of an integration project at a major retailer, focusing on the business case for investment. The case looks at how technologies like Radio Frequency Identification (RFID) and Global Positioning System (GPS) can be used to improve supply chain performance and aid in reducing supply chain shrinkage. 

    In PDF Format (323K)
    LEH.pdf (900K)
    Ubiquitous Communication (944k)

    Topics: Supply Chain, Technology

  • Supply Chain Management: Technology, Globalization, and Policy at a Crossroads

    M. Eric Johnson
    Interfaces, Volume 36, 2006

    The forces of globalization and technology are changing supply chains. In many cases, the supply chains are literally disintegrating. Product designers, marketers, and manufacturers that were previously housed in a single facility are now spread over several continents in organizations with different cultures, languages, and business objectives. For example, not long ago, apparel firms, such as Levi Strauss and Company, did it all—operating their own US production plants along with their core design and marketing activities. In the past few years, that has changed. 

    Paper in PDF Format (46K)

    Topics: Manufacturing, Marketing / Sales, Product Development, Risk Management, Supply Chain

  • Dual Sourcing Strategies

    M. Eric Johnson
    Supply Chain Excellence in Emerging Economies, Springer-Verlag, Editors Hau L. Lee and Chung-Yee Lee, 2006

    This article examines a case study of Mattel and its decision process to add production capacity to a network of both outsourced and Mattel-operated facilities. Set during the Asian financial crisis, the case illustrates: 1) How toy makers manage demand and supply uncertainty; 2) Mattel's outsourcing strategy in Asia; 3) How Mattel integrates its marketing and supply chain strategy. 

    in PDF Format (174K)

    Topics: Emerging Markets, Risk Management, Supply Chain

  • Static and Dynamic Pricing of Excess Capacity in a Make-to-Order Environment

    David Pyke, Praveen K. Kopalle, Joseph M. Hall
    CDS Working Paper Series 2003-2

    The interactions between pricing and production/supply chain performance are not well understood. Can a firm benefit from knowing the status of the supply chain or production facility when making pricing decisions? How much can be gained if pricing decisions explicitly and optimally account for this status? This paper addresses these questions by examining a make-to-order manufacturer that serves two customer classes – core customers who pay a fixed negotiated price and are guaranteed job acceptance, and “fill-in” customers who make job submittal decisions based on the instantaneous price set by the firm for such orders. We examine four pricing policies that span a range of complexity and required knowledge about the status of the production system at the manufacturer, including the optimal policy of setting a different price for each possible state of the queue. We demonstrate properties of the optimal policy, and we illustrate numerically the financial gains a firm can achieve by following this policy vs. simpler pricing policies. The four policies we consider are (1) state-independent (static) pricing, (2) allowing fill-in orders only when the system is idle, (3) setting a uniform price up to a cut-off state, and (4) general state-dependent pricing. Although general state dependent pricing is optimal in this setting, we find that charging a uniform price up to a cut-off state performs quite well in many settings and presents an attractive trade-off between ease of implementation and profitability. Thus, a fairly simple heuristic policy may actually out-perform the optimal policy when costs of design and implementation are taken into account.

    Paper in PDF Format (190K)

    Topics: Knowledge Management, Manufacturing, Marketing / Sales, Process Management, Supply Chain

  • e-Business and Supply Chain Management

    Seungjin Whang

    M. Eric Johnson
    Product and Operations Management, 11 (4), 2002

    The web is having a significant impact on how firms interact with each other and their customers. Past stumbling blocks for supply chain integration such as high transaction costs between partners, poor information availability, and the challenges of managing complex interfaces between functional organizations are all dissolving on the web. In this paper, we examine how the web is changing supply chain management. We present a survey of emerging research on the impact of e-business on supply chain management including descriptive frameworks, analytical models, empirical analysis, and case studies. We classify the work into three major categories: e-Commerce, e-Procurement, and e-Collaboration.

    Paper in PDF Format (69K)

    Topics: Collaboration, Commerce, Internet / Connectivity, Supply Chain

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