Topic: Customer

Digital Customer Experience at Fidelity Investments

Amanda Lynch Hegge T’10, spoke as a part of the CDS’s Britt Technology Impact Series focused on the digital customer. In this talk, she to...

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Tech Bytes
Tech Bytes: 03.08.2017

Patrick Wheeler, Program Manager

FCC’s Privacy Rules in Jeopardy – Sen. Jeff Flake of Arizona introduced a bill this week that would permanently overturn the FCC’s privacy rules...

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Why You Can’t Ignore Digital Disruption

John Chandler T'86, Alumni Advisor & Executive Fellow

I saw an interesting comment on Linked-In recently. In response to a post about a firm’s digital disruption action plan, someone wrote: “What a bu...

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Tech Bytes
Tech Bytes: 02.03.2017

Patrick Wheeler, Program Manager

Facebook Aims to Become Video Powerhouse and Compete Head-to-Head with YouTube – Coming off a monster quarter buoyed by the Presidential election an...

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Global Supply Chain Management: Digital Supply Chains and Logistics

Modern supply chains have to account for the interdependence of global markets, the volatility of world events, and the pervasive connectivity of peop...

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Experience Strategy: How it relates to what we are designing, and how we design it

Patrick Kalaher D’91 Britt Technology Impact Series Hanover, NH March 28, 2016   Experience Strategy: How it relates to what we are design...

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Digital Customer Experience at Fidelity Investments

The 2016-17 Britt Technology Impact Series is exploring the rapidly-changing dynamics of customer experience, including how companies can leverage di...

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Wicked Hard Decisions in the Era of Customer Centricity

Watch the Britt Technology Impact Series interactive session by former Netflix VP of Product, Gibson Biddle T’91. Gib explores a series of decisions...

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Transforming Evernote in the Era of Customer Centricity with Chris O’Neill, Evernote

Watch the Britt Technology Impact Series lecture by Evernote CEO, Chris O’Neill T01. In this session, Chris shares  with the audience what he’s l...

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Hacking Your Product Management Career with Gibson Biddle T’91

October 14, 2016 The Tuck Technology Club welcomed NerdWallet Executive-in-Residence and former Netflix VP of Product, Gib Biddle T’91, to campu...

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Winning in the Age of the Customer with Ted Schadler, Forrester Research

September 13, 2016 Watch the Britt Technology Impact Series lecture given by Ted Schadler, Forrester Research VP and coauthor of The Mobile Mind Shift...

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DEP 2016 – Chicago

Tuck and Google – delivering the tools for businesses of all sizes and backgrounds to thrive in the digital landscape. The digital landscape is ...

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