How the Blockchain, Internet of Things, and Peer Lending are Transforming Financial Services
The 2015-16 Britt Technology Impact Series explored digital transformation and the evolution and emergence of digital business models. This event focused on the growing influence of digital technologies on the financial services industry.
The Britt Technology Impact Series provides Tuck School of Business MBA candidates and the Tuck and Dartmouth communities with insights into how changes in technology affect individuals, impact enterprises and reshape industries. The series explores a different theme each academic year through events including panel discussions with industry leaders, one-on-one meetings with executives, and academic seminars. The 2016-2017 series focuses on “Digital Customers: The Changing Dynamics of Business”
The program is made possible by a generous donation from Glenn Britt T’72, former Chairman, President & CEO of Time Warner Cable.
Alex Burgess T’09
Director of Customer Experience Design
Liberty Mutual Insurance
Alex is Director of Customer Experience Design within Consumer Markets at Liberty Mutual. He focuses on developing an end-to-end set of experiences that drive satisfaction and retention, incorporating elements of personalization, omnichannel flexibility, and proactive communication. Before Liberty Mutual, he spent nearly 6 years at L.E.K. Consulting, where he supported retail, consumer products, and airline clients in a variety of strategic issues, including loyalty program development, growth strategy, and M&A advisory. He graduated from the Tuck School of Business in 2009, and has a B.A. in International Studies from Colby College.
Vice President, Global Strategy
Emerging Technologies at State StreetJohn Burnett is part of State Street’s Emerging Technologies Center. The Emerging Technologies Center was formed to identify, evaluate, and prototype emerging technologies in the financial landscape. Specifically, Mr. Burnett is currently leading the effort to explore the potential application of distributed ledger technology, such as the Blockchain, across various areas of the organization.
Before joining State Street, Mr. Burnett was with American Express in the Enterprise Growth Group where he was primarily focused on emerging technologies and trends in the marketplace. Prior to American Express, he was a management consultant focused on providing strategic recommendations to various Fortune 500 Financial Services companies.
Mr. Burnett holds a Bachelor of Arts and a Master of Arts in Economics from the University of California at Santa Barbara, and an MBA from the Tuck School of Business
Chief Marketing Officer
CommonBondPhil is Vice President of Marketing at CommonBond. Prior to joining the CommonBond team, Phil held e-commerce and digital marketing roles spanning startups and large organizations, including Quidsi (a subsidiary of Amazon), littleBits electronics, and Walmart.com. Across these roles, he led direct response marketing, customer retention, and site merchandising/optimization efforts. Phil received his MBA from the Tuck School of Business at Dartmouth College (and began his eventual journey to helping change the grad school student loan industry) and his BA from Vassar College with a degree in economics.