NetHope: Collaborating for the Future of Relief and Development
Topics: Risk Management
Benjamin Farmer T'07, M. Eric Johnson
Length: 20 pages
Publication date: 2007
Most disasters occur in developing countries, often in remote areas lacking infrastructure, such as roads, reliable power grids, and telephony. As such, international relief agencies desperately need effective information communication technology. NetHope’s mission was to collaboratively address technology challenges facing relief agencies, and to build shared infrastructure to enable humanitarian supply chains. This case examines the challenges newly appointed NetHope CEO Bill Brindley faced as he worked to build the collaboration and trust needed to take NetHope to the next level.