Technology & Innovation

Technology innovation refers to the use of technology in new products and services, and the process of the innovation. Technology innovation also commonly necessitates adoption of new methodologies by the user, consumer, or employee. At the CDS, we aim to understand both new innovations enabled by technology and new methods used to drive innovation.

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Unleashing the Power of Chatbots in the Enterprise

MBA Fellow, Mike Hanley T’19, provides an overview of chatbot technology and explains how they can be used by SaaS companies to provide superior products and service.

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