Running a High Performance Team at a Tech Firm

Topics: Apps Mobile Operations Organizational Structure Talent & Workforce

October 20, 2015 • Tuck School of Business

brentdance_2015Center MBA Fellows met with Google’s Americas Sales Lead, Mobile App Ads and CDS Alumni Fellow, Brent Dance T’13, to learn what it takes to run a high performance team in the tech industry. Questions addressed included:

• What skills are necessary to succeed as a manager at tech firms?
• What expectations about technical knowledge do tech firms have of managers?
• How do you effectively develop technical talent?
• What types of data and metrics should you track?
• How should you communicate to drive performance?

This was a closed event for the center’s MBA fellows.

About Google
Google’s mission is to organize the world’s information and make it universally accessible and useful.

Larry Page, our co-founder and CEO, once described the “perfect search engine” as something that “understands exactly what you mean and gives you back exactly what you want.” Since he spoke those words Google has grown to offer products beyond search, but the spirit of what he said remains. With all our technologies—from search to Chrome to Gmail—our goal is to make it as easy as possible for you to find the information you need and get the things you need to do done.

This means making search smarter and faster, so it can understand that when you type [jaguar] you’re looking for the car, not photos of the animal. It means showing you when your friends like an ad or a search result, so that you know it might be valuable. It means making our products work intuitively, so that you can share documents with Gmail contacts without having to copy and paste, and open the same tabs on your Android phone that you have open on your Chrome browser on your desktop. Above all, it means making our products work better so that people can spend time on the stuff they’re good at—like enjoying time with family, camping in the wilderness, painting a picture or throwing a party. We’re not there yet, but we’re working on it.

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