Reducing Friction
Digital Disruption and the MBA
Chris White T'15 and James McQuivey discuss how digital disruption effects business schools and the MBA experience.
Total Product Experiences
It's not about early adopters anymore - it's about the full consumer experience.
Structuring for Innovation
James explains how enabling business innovation actually begins with the customer experience.
Big Data, Mobile and Cloud
How do companies deliver services to the connected consumer? Technology!
Digital Platforms
James and Chris chat about optimizing the use of digital platforms such as Amazon, Facebook and Google.
Reducing Friction
Chris and James explore the "myth" of early adopters and how technology gives consumers benefits without friction.
