Learning from Mattel

Topics: Customer

mattel case study

John W. Torget T'00, under the supervision of Sydney Finkelstein
Length: 8 pages
Publication date: 2002
Case#: 1-0072

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After just three years as chairman and chief executive, Ms. Barad’s 18-year storybook career with Mattel ended dramatically on February 3, 2000 with another disappointing earnings announcement. As one of only three women running a Fortune 500 company, she became a role model for millions of women aspiring to positions in the top ranks of corporate management.

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