Case Studies

CDS Case Studies

The Center for Digital Strategies provides access to teaching cases with content and situations related to digital issues.  Written by Tuck School Professors and affiliated faculty and executives, these cases provide learning and discussion opportunities in the CDS’s five areas of expertise.

 

Reprint Requests
To request copies for reprints, please email Tuck.Finance@tuck.dartmouth.edu to obtain permission for use and include the number of copies that will be distributed. The Tuck Finance Office will provide an invoice along with a clean version of the case file.

 

The invoice will include a link to pay by credit card, or send a check payable to Dartmouth College to:

 

Tuck School of Business
c/o Nicole Richer-Maloney
100 Tuck Hall
Hanover, NH 03755

 

Email: Nicole.s.Richer-Maloney@tuck.dartmouth.edu or call (603) 646-0187 with any questions.

 

All cases and teaching materials are copyrighted by the Trustees of Dartmouth College. All rights reserved.

Groupon

Cassie Lancellotti-Young T'11, M. Eric Johnson, John Marshall T'92
Length: 14 pages
Publication date: 2011
Case#: 6-0034

Download Case PDF

Download Case PDF (Spanish Version)

Topics: Customer, Operations, Organizational Structure
Industry: Internet,Retail

Mattel, Inc: The Lead Paint Recall

M. Eric Johnson
Length: 19 pages
Publication date: 2010
Case#: 6-0033

Download Case PDF

Topics: Risk Management
Industry: Toys/Video Games

Digital Communication at Dell

Jennifer M. Farrelly T'09
Length: 22 pages
Publication date: 2009
Case#: 6-0032

Download Case PDF

Topics: Communications, Operations, Organizational Structure
Industry: Computer

Hulu, To Be Or Not To Be

Rama Oruganti T'09, Alva H. Taylor
Length: 24 pages
Publication date: 2009
Case#: 6-0030

Download Case PDF

Topics: Operations, Organizational Structure, Social
Industry: Media

southwest airlines
Enhancing Service at Southwest Airlines

M. Eric Johnson, Joseph M. Hall
Length: 14 pages
Publication date: 2009
Case#: 6-0031

Download Case PDF

"Reframing Your Business Equation," Strategy + Business, 2009

Download Case PDF (Mandarin Version)

Topics: Customer, Operations, Organizational Structure
Industry: Transportation

steinway-technology
Technology and Quality at Steinway

M. Eric Johnson, Joseph M. Hall, Ashley Martin-Golis T'08, David Pyke
Length: 20 pages
Publication date: 2009
Case#: 6-0023

Download Case PDF

Topics: Operations, Organizational Structure
Industry: Musical Instruments

Nolej Studios: Growing a Creativity-Based Company

Ashley Martin T'08
Length: 27 pages
Publication date: 2008
Case#: 6-0028

Download Case PDF

Topics: Culture, Infrastructure, Operations
Industry: Advertising

Information Risk Analysis at Jefford’s

Hans Brechbühl, Chris Dunning, Stephen G. Powell
Length: 8 pages
Publication date: 2008
Case#: 6-0029

Download Case PDF

Topics: Operations, Organizational Structure, Risk Management
Industry: Electronic Controls

Trending Digital Business Topics