White Papers

Hans Brechbühl

Business Strategy Review

Article in PDF Format

Increasingly, consumers want to save time in every facet of their lives. So when they buy a product,  they want their local electronic, clothing or other retailer to offer complete solutions that include services ranging from installing products to no-questions-asked return departments with short queues. Consumers are looking for a comprehensive purchasing, use and support experience that is pleasant and meets a need or solves a problem quickly and efficiently.